Privacy Policy

Effective Date: March 15, 2025

At How It’s Built, LLC (the "Company"), we respect your privacy and are committed to being transparent about how we collect, use, and disclose your information. This Privacy Policy explains how we handle your personal data when you use our Fresh Roll application (the "App") and the related services provided by the Company (collectively, the "Services").

By accessing or using the App, you agree to the collection and use of your data as described in this Privacy Policy.

Information We Collect

We collect only the following types of data:

1. Information You Provide Directly:

Contact Information: When you contact us for support, feedback, or inquiries, we may collect your name, email address, and any other information you provide in your communications. This is solely used to respond to your request or provide support.

2. Automatically Collected Usage Data: We may collect certain technical data when you interact with our App. However, this usage data is never associated with your personal identity. The types of usage data we collect include:

Device information (e.g., device type, operating system, language preference)
Log data, such as your IP address, device type, browser type, and access times as well as crash report data
User interaction data, such as how you navigate through the App (e.g., features you use, pages visited)
Aggregated statistical data, which helps us improve the App and your experience, but which does not identify you personally.

3. No remote storage of media files: We do not store any media, such as photos, videos, or audio, from users at any time. In addition, any media processing (image or video processing) remains directly on the user’s own device.

How We Use Your Information

We use the information we collect for the following purposes:

To provide and maintain the App and Services
To respond to your inquiries, support requests, or feedback
To improve the functionality, performance, and user experience of the App
To send you necessary updates, notifications, or other relevant communications related to the App

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information in the following ways:

Service Providers: We may share data with trusted third-party service providers who assist in operating the App and providing related services. These providers are contractually obligated to handle your data securely and only for the purpose of providing the contracted services.
Legal Compliance: We may disclose your data if required to do so by law, such as in response to a court order or subpoena, or to protect the rights, safety, or property of How It’s Built, LLC, or others.
Business Transfers: In the event of a merger, acquisition, or sale of the Company’s assets, your information may be transferred as part of that transaction.

Our Use of Cookies and Other Tracking Technologies

We use cookies and similar technologies to enhance your experience with the App and gather anonymous usage data to help us improve our services. Cookies are small data files stored on your device that allow us to remember your preferences and track usage patterns.

You can control cookie settings through your device or browser, but please note that disabling cookies may affect your ability to use certain features of the App.

Payment Processing

All payments for any premium features or services provided through the App are processed by third-party payment processors. We do not collect or store your payment details, such as credit card numbers. All payment-related information is handled directly by our payment processor, and we encourage you to review their privacy policies for further information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Usage data collected in an anonymized form is stored indefinitely for the purpose of improving the App's functionality and performance.

Your Rights and Choices

You have the right to:

Request access to the personal data we have about you
Request the correction or deletion of your personal data
Object to or restrict the processing of your personal data in certain circumstances

If you would like to exercise any of these rights, please contact us at support@howitsbuilt.io.

Data Security

We use commercially reasonable measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee the absolute security of your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the effective date above or providing additional notice through the App. By continuing to use the App after changes are posted, you accept the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@howitsbuilt.io

How It’s Built, LLC